Parents calling about braces, patients asking about implants, families searching for a new dentist — they call every practice until someone answers. First to respond wins the patient.
30%
Of missed calls are new patient inquiries
$4,800
Avg ortho new patient case value
73%
Of callers who reach voicemail never call back
New patient acquisition is the lifeblood of practice growth. Yet most practices have no visibility into how many new patient calls go unanswered — or what those cases were worth. Unified Desk identifies new patient call patterns, quantifies conversion leakage, and deploys AI-powered recovery sequences to capture cases before they go to competitors.
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